Head of International Delivery & Services Strategy
Knowmad Mood is an honest and transparent brand that speaks about the ecosystem of talent, partners, and customers, and above all, the people who make it up.
European & International Scope
About Us
At knowmad mood, we combine talent, technology and business to help organisations get the most out of complex challenges.
With over 3,000 professionals, presence in 10 countries and more than 30 years of history, we are a people‑first, meritocratic organisation with a strong entrepreneurial mindset. Headquartered in Spain, we operate across multiple European countries and international markets, supporting clients with a broad portfolio of technology and professional services.
Our expertise spans Atlassian (Platinum Partner), SAP (Gold Partner), AWS, Microsoft Azure, Google Cloud, DevSecOps and AI. As part of our continued international growth — driven by both organic expansion and M&A — we are strengthening our international operating model to deliver services at scale with consistency and excellence.
The Role
We are seeking a Head of International Delivery & Services Strategy to lead the evolution of our international delivery capability across all non‑Spanish territories.
This a senior leadership role positioned between strategy and execution. Your mission will be to ensure that our international organisation can reliably mobilise, staff, deliver and scale complex client engagements across countries with different levels of maturity.
This role is not focused on day‑to‑day project execution, nor on defining go‑to‑market strategy. Instead, it ensures that what is sold can be delivered — consistently, profitably and to a high standard — across borders.
You will act as a key integrator, connecting:
International delivery teams
Country and regional leadership
Lines of Business
Group Technology Communities
Key Responsibilities
International Delivery Leadership
Design, build and operate the international delivery operating model across Europe and other international markets
Define scalable delivery frameworks adapted to different country and market maturity levels
Establish standards for delivery governance, quality, capacity planning and performance management
Promote the adoption of automation and AI to improve delivery efficiency and margins
Cross‑Border Orchestration
Act as the primary interface between international delivery teams and Group Technology Communities
Enable effective mobilisation of cross‑border expertise for complex, multi‑pillar engagements
Establish governance rhythms that align international demand with Group delivery capacity
Delivery Excellence & Performance
Ensure consistent delivery quality across international engagements
Define and monitor KPIs including on‑time delivery, gross margin, utilisation and client satisfaction
Own the international delivery performance dashboard and reporting to senior leadership
Commercial & Strategic Enablement
Partner with Lines of Business to ensure delivery readiness for solution‑led growth
Support complex bids and pre‑sales processes with delivery models, resourcing plans and risk assessment
Enable the shift from licence‑centric revenue towards professional services and solution‑based engagements
About You
You are an experienced international delivery leader with a strong understanding of professional services and technology‑driven organisations.
You bring:
Proven experience building or leading delivery organisations within consulting, IT services or technology companies
Experience operating across multiple European or international markets
Strong understanding of delivery economics: margin, utilisation, cost‑to‑serve and scalability
The ability to influence in matrix organisations, working effectively across countries and functions
Sufficient technical breadth to engage credibly with senior technical and business stakeholders
This is not a hands‑on technical role, but it does require credibility, judgement and leadership presence.
Fluent English is required; additional European languages, like Spanish, are an advantage.
Why Join Us?
A high‑impact international leadership role within a growing European technology group
The opportunity to shape how services are delivered across countries and cultures
Direct contribution to long‑term international growth and profitability
A people‑centred culture that values ownership, collaboration and results
Exposure to complex, high‑value international clients and programmes
Interested in shaping international delivery at scale?
Join us and help build the delivery foundation that enables sustainable, services‑led growth across Europe and beyond.
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- Département
- Business Development
- Localisations
- France
- Statut à distance
- Entièrement à distance
À propos de knowmad mood
Nous sommes knowmad mood !
Nous sommes une entreprise leader de la transformation digitale, en constante évolution et à la pointe de la technologie. Nous sommes nés pour provoquer un changement réel grâce à l’innovation et au développement durable, avec pour mission d’apporter de la valeur à nos clients et de développer nos talents.
Notre point de départ est l’évolution : nous intégrons des solutions nouvelles, disruptives et innovantes pour relever les défis futurs du marché.
Chez knowmad mood, chacun compte — nous sommes une équipe de grandes personnes.
Notre équipe est composée de plus de 3 000 professionnels créatifs, digitaux et innovants, unis par un objectif commun et capables de créer des connexions avec des personnes du monde entier. Une équipe responsable et flexible, dotée d’une grande capacité d’adaptation aux besoins de nos clients et du marché, tout en apportant valeur, vision, créativité, expertise, professionnalisme et passion pour la technologie dans chaque projet.
Les valeurs qui définissent notre trajectoire et nous guident vers l’excellence sont la collaboration, l’innovation, l’engagement, le plaisir et la confiance.
Nous allons là où les autres ne vont pas.
Nous combinons enthousiasme, expérience et positivité, en allant au-delà des objectifs et en proposant des solutions innovantes qui brisent les barrières internes et positionnent les entreprises comme leaders technologiques.
Chez knowmad mood, nous nous engageons à unifier la stratégie digitale des entreprises avec des solutions techniques, en faisant confiance à nos talents, à leurs idées et à leur engagement pour mener à bien de grands projets qui changent le cours de la société. Par ailleurs, nous agissons de manière responsable sur les plans environnemental, éthique et social.
Nous disposons actuellement de bureaux à Madrid, Barcelone, Saragosse, A Coruña, Séville, Huelva, Palma de Majorque, Santiago de Compostelle, Séville, Jerez de la Frontera et Cadix, ainsi que de sites internationaux à Milan, Lisbonne, Montevideo, Londres, Miami, au Maroc, en Allemagne et au Mexique.
Nous avons une vision claire de notre raison d’être et de notre objectif.
Rejoindras-tu l’évolution ?